FAQs - Delivery Times/Services

Mechanical seals are generally purchased to replace an item which has reached the end of its life or has failed unexpectedly. Obtaining replacement seals is often time sensitive; the pump or other equipment they are fitted to being critical to operations or maintaining production. Having the equipment inoperable can at times be close to disaster.

 

Seals Direct is owned and operated by personnel with a strong maintenance and service background, we understand the frustration and inconvenience that can be caused when spare components do not arrive as promised. With this in mind, we always strive to provide the highest level of service in delivering your order.

 

Seals Direct provide direct delivery by our own transport for local clients and the services of Australia Post's excellent Express Post and TNT Overnight for our clients further afield, interstate and overseas. Whilst these services are very reliable and prompt, it is worth remembering that even the best services sometimes have limitations.

TNT Overnight

 

TNT offer next day delivery to most business centres in Australia. Some parts of Australia take a little longer to reach. TNT have a daily collection cut off time of 2:30pm from our location.

You check transit times prior to placing your order by clicking along to the TNT website and follow the on screen instructions. TNT Transit Time Calculator

Your own courier

during the checkout process, select own courier and give us your account number we'll do the rest!

 

Service

 

Orders placed by 2pm each day will be processed and despatched that day according to your instructions (subject to couriers and availability of stock). We will keep you advised and informed of the progress of your order.

 

However, if your order is urgent, please contact our office directly by telephone and we will see what can be done to meet your requirements. Please be assured of our best attention at all times.